We take your privacy and data very seriously. This commitment starts with a least-privilege philosophy: We collect only what we need to operate a great online training site for you.
When you created your account, recall that we only ask for your first name, last name, and email address. When you buy a course, we don't ask for your physical address because we don't need that.
Our philosophy is to only collect information we actually need to provide you good service.
We do not share your information other than where is required to operate our business (e.g. Stripe because they process our credit card charges -- more details below on these services). Your information is safe and private with us.
You are not required to take part in marketing communications to use our services. You can visit your account page and disable marketing-related emails (or simply unsubscribe using the link at the bottom of any email you receive).
Portability and erasure
We make it simple and immediate to export or permanently delete your account and related data. On your account page, you'll find a privacy tab with options to download your data and delete your account.
We retain your account information and history unless you explicitly delete your account as described above.
As stated above, we do not share your data except with a few select services necessary to operate our business. Here are those services and their related privacy policies.
Stripe is our credit card processor. We only exchange information with them when you attempt to purchase a course. The information exchanged is only your email address and credit card information. We do NOT store your credit card information.
Privacy statement: stripe.com/ca/privacy
Mailchimp is our newsletter and marketing email provider. We use them for outbound email communications. The information exchanged is only your email address.
Privacy statement: mailchimp.com/legal/privacy
Clicky is our web analytics provider. We use them for historical and real-time analytics on our website. This allows us to see where traffic is coming from and how users are using our website. It is surprisingly useful in finding usability issues.
Unlike many analytics services, this is a paid service. That means they do not share your information. We pay them to provide this service and they keep it private. Furthermore, they are GDPR compliant and anonymize data for European users.
Privacy statement: clicky.com/terms/privacy
Velocity Outbound, LLC is our sales partner. We subcontract with them for outbound and inbound enterprise sales. We share information with them soley for the purposes of corporate sales on our behalf. We maintain GDPR compliant agreements and they use information only to perform sales and marketing of our services and courses to our users.
Have concerns or questions?
If you have further concerns or questions, please contact us at firstname.lastname@example.org.