Python-powered chat apps with Twilio and SendGrid Transcripts
Chapter: Messaging and workflows with Twilio Studio
Lecture: Concept: Messaging workflow at twilio

Login or purchase this course to watch this video and the rest of the course contents.
0:00 We saw that the primary way to interact with users, through chat be that WhatsApp or
0:05 SMS messaging, over at Twilio is twilio studio.
0:09 And it's this workflow designer that we have here with different types of operations send messages
0:14 send and wait for reply, split based upon and so on.
0:19 So it's over here where you design that user interaction experience.
0:23 And we saw that we can integrate other things as well,
0:26 like external calls to API's and other data sources that we might need as part
0:30 of that interaction. But the primary way that we build that interaction is through this
0:34 workflow designer over at twilio. Now,
0:38 before we move on, let me just go meta for just a second and tell
0:40 you about these concept sections because this is the first one we're covering in this course
0:45 you might be wondering. Well,
0:46 we just talked about Twilio studio.
0:48 Why do we have this little summary?
0:50 Obviously you probably remembered if you just watched it,
0:53 right? Idea of these concept sections is to reinforce the learning.
0:57 Yes, but even more important,
0:59 these are reference material for you.
1:02 Yes, you've just gone through a demo and you've seen this stuff in action.
1:05 But maybe you just want to see that one precise summary piece of information about calling
1:10 it API, creating a flask in point.
1:12 Whatever it is that you're looking to come back to and with these concepts sections,
1:16 you'll have 1 to 2 minute little bite sized pieces that you can just dump back
1:20 to you. And you won't have to try to find your way through a 5,
1:23 10, 15 minute demo to see the piece that you're looking for.
1:26 Hopefully, one of these concepts will call it out for you.
1:30 So be sure to remember that these are here as your reference,
1:33 as well as to reinforce what you learned as you go through the course and as
1:36 you come back to it as you build your applications afterwards.