Python-powered chat apps with Twilio and SendGrid Transcripts
Chapter: Messaging and workflows with Twilio Studio
Lecture: Concept: Messaging workflow at twilio

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0:00 We saw that the primary way to interact with users, through chat be that WhatsApp or SMS messaging, over at Twilio is twilio studio.
0:10 And it's this workflow designer that we have here with different types of operations send messages send and wait for reply, split based upon and so on.
0:20 So it's over here where you design that user interaction experience. And we saw that we can integrate other things as well,
0:27 like external calls to API's and other data sources that we might need as part
0:31 of that interaction. But the primary way that we build that interaction is through this workflow designer over at twilio. Now,
0:39 before we move on, let me just go meta for just a second and tell
0:41 you about these concept sections because this is the first one we're covering in this course you might be wondering. Well,
0:47 we just talked about Twilio studio. Why do we have this little summary? Obviously you probably remembered if you just watched it,
0:54 right? Idea of these concept sections is to reinforce the learning. Yes, but even more important, these are reference material for you.
1:03 Yes, you've just gone through a demo and you've seen this stuff in action.
1:06 But maybe you just want to see that one precise summary piece of information about calling it API, creating a flask in point.
1:13 Whatever it is that you're looking to come back to and with these concepts sections,
1:17 you'll have 1 to 2 minute little bite sized pieces that you can just dump back to you. And you won't have to try to find your way through a 5,
1:24 10, 15 minute demo to see the piece that you're looking for. Hopefully, one of these concepts will call it out for you.
1:31 So be sure to remember that these are here as your reference, as well as to reinforce what you learned as you go through the course and as
1:37 you come back to it as you build your applications afterwards.

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